Terms and Conditions

1. Acceptance of Terms

By accessing or using the website at midlandepoxyflooringandconcretepolishing.com (the "Site"), or by engaging Midland Epoxy Flooring & Concrete Polishing for any service, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use the Site or request services.

2. Description of Services

Midland Epoxy Flooring & Concrete Polishing provides concrete flooring and coating services, including but not limited to epoxy floor coatings, polished concrete, concrete resurfacing, garage floor coatings, and related surface preparation and finishing services. All services are performed in Midland, TX and surrounding service areas. The scope of work for any specific project will be defined in a written estimate or agreement provided to the client prior to the start of work.

3. Estimates and Pricing

All estimates provided by Midland Epoxy Flooring & Concrete Polishing are based on information available at the time of the site visit or inquiry. Estimates are valid for 30 days from the date of issue unless otherwise noted in writing.

Final pricing may change if the actual scope of work differs materially from what was described at the time of the estimate - for example, if hidden damage, prior coatings, or unexpected moisture conditions are discovered during surface preparation. Any changes to the original estimate will be communicated to you and require your written or verbal approval before additional work proceeds.

We do not proceed with work beyond the agreed scope without client authorization.

4. Scheduling and Cancellation

Once a project is scheduled, we ask that you notify us at least 48 hours in advance if you need to cancel or reschedule. This allows us to adjust our crew schedule and serve other clients.

Midland Epoxy Flooring & Concrete Polishing reserves the right to reschedule projects due to weather conditions - particularly high winds, dust storms, extreme heat, or freezing temperatures - that would prevent safe or quality work. We will contact you promptly if a reschedule is needed due to weather.

If you cancel a scheduled project with less than 48 hours notice after work preparations have begun (such as materials ordered or equipment staged), Midland Epoxy Flooring & Concrete Polishing reserves the right to charge a reasonable cancellation fee to cover direct costs incurred.

5. Payment Terms

Payment terms for each project will be stated in the written estimate or agreement. Residential projects typically require full payment upon completion of the work. Larger commercial projects may require a deposit before work begins, with the balance due upon completion, as outlined in the project agreement.

Accounts not paid within 30 days of the invoice date may be subject to a late fee. Midland Epoxy Flooring & Concrete Polishing reserves the right to pursue collection of unpaid balances through appropriate legal channels.

6. Client Responsibilities

Prior to the start of work, the client is responsible for:

• Clearing the work area of all vehicles, furniture, equipment, and personal belongings unless otherwise agreed in writing
• Ensuring access to water and electricity at the job site
• Disclosing any known conditions that may affect the work, including prior coatings, recent flooding, plumbing leaks, or other floor damage
• Keeping people and pets off the treated surfaces for the cure times communicated by our crew

Failure to clear the work area or disclose known conditions may delay the project and could affect the final result. Midland Epoxy Flooring & Concrete Polishing is not liable for outcomes caused by conditions the client failed to disclose.

7. Warranty and Workmanship

Midland Epoxy Flooring & Concrete Polishing stands behind our work. If you experience a defect in workmanship - such as peeling, bubbling, or delamination that is not caused by improper use or client-side conditions - contact us within the warranty period stated in your project agreement and we will address it.

Warranty coverage does not apply to:

• Damage caused by conditions the client failed to disclose before the project
• Surface failure resulting from parking vehicles on the floor before the full cure time has passed
• Chemical spills or heavy impacts not typical of the agreed use case
• Slab movement, cracking, or settling caused by soil conditions beyond our control
• Normal wear over time consistent with the age and use of the floor

8. Limitation of Liability

To the fullest extent permitted by applicable law, Midland Epoxy Flooring & Concrete Polishing shall not be liable for any indirect, incidental, consequential, or special damages arising out of or related to our services or this website, including but not limited to loss of use, loss of business income, or property damage not directly caused by our negligence.

In no event shall our total liability to you for any claim related to our services exceed the amount actually paid by you for the specific project giving rise to the claim.

9. Disclaimer of Warranties

The information on this Site is provided for general informational purposes only. While we make reasonable efforts to keep it accurate, we make no warranties - express or implied - about the completeness, accuracy, or suitability of the content. Use of this Site and reliance on its content is at your own risk.

10. Intellectual Property

All content on this Site, including text, images, logos, and page layouts, is the property of Midland Epoxy Flooring & Concrete Polishing or its content providers and is protected under applicable copyright and intellectual property law. You may not reproduce, distribute, or republish any content from this Site without our express written permission.

11. Dispute Resolution

We prefer to resolve any disputes directly and informally. If you have a concern about a project or invoice, please contact us first and give us a reasonable opportunity to address it.

If a dispute cannot be resolved informally, both parties agree to attempt mediation before pursuing litigation. Any legal action arising from these Terms or our services shall be brought in the courts of Texas, and both parties consent to the jurisdiction of those courts.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

13. Modifications to These Terms

Midland Epoxy Flooring & Concrete Polishing reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with a revised effective date. Continued use of this Site or engagement of our services after changes are posted constitutes acceptance of the revised terms.

14. Contact

If you have questions about these Terms and Conditions, please contact us directly, visit our About page, or return to the home page.